Congress programme
Thursday, 1 September 2005
08:30-10:00 Registration
     
10:00-12:00 Opening Ceremony sponsored by Kapsch AG
     
12:00-13:30 Lunch
     
13:30-15:00
SESSION 1.1: How to Mix the Potion? Do we Understand the User?
Chair: Armin Sumesgutner, Telekom Austria AG, Austria

1.1.1
Understanding and Influencing Customer Decisions - an Essential Ingredient for Meeting their Desires.
- Guy Bullen, BT Global Services, France
1.1.2
In Search of Universal Consumer Demand Characteristics for Mobile Data Services: Applying the Global Acceptance of Technology Model.
- Francis Pereira, Ph.D., Center for Telecom Management, University of Southern California
- Elizabeth Fife, Ph.D., Center for Telecom Management, University of Southern California
1.1.3
Beyond Marketing. Applying Qualitative User Experience Research Techniques on Social Media Applications.
- Prof. Dr. Veerle Van Rompaey, Faculteit Sociale wetenschappen, CEPO
- Marc Gordon, Alcatell Bell N.V.
- Bart Van Der Meerssche, Alcatell Bell N.V.
- Bart Hemmeryckx-Deleersnijder, Alcatell Bell N.V.
- Hans De Mondt, Alcatell Bell N.V.
1.1.4
Understanding Customer Behaviour to Enhance Telecommunications Networks and Services Design.
- Anthony John Houghton, BT and University College London


15:00-15:30 Coffee Break
     
15:30-17:20
SESSION 1.2: Future Home Environment. Where is the "ICE" Box?
Chair: Marc Verbruggen, Belgium

1.2.1

Success in Home Service Deployment: Zero-touch or chaos?
- Bart Dhoedt, Ghent University, Department of Information Technology
- Wouter Hearick, Ghent University, Department of Information Technology
- Nico Goeminne, Ghent University, Department of Information Technology
- Kristof Cauwel, Ghent University, Department of Information Technology
- Gregory de Jans, Ghent University, Department of Information Technology
- Filip de Turck, Ghent University, Department of Information Technology
- Piet Demeester, Ghent University, Department of Information Technology
1.2.2

Convergence in Telecommunications Infrastructure. Underpinning the Vision of Next Generation
Networks and Services.

- Gerry Flaherty, Emerging Technologies Technology & Strategy Group Network Services, Eircom Ltd.
1.2.3
Chances and Challenges of Interactive TV Offerings over DSL.
- Peter Tschulik, Siemens AG Österreich
1.2.4

In-Home Video Distribution for Telecom Operators.
- Frank den Hartog, TNO Information and Communication Technology, Netherlands
- Nico Baken, TNO Information and Communication Technology, Netherlands
- Harrie van de Vlag, TNO Information and Communication Technology, Netherlands
- Bas Hendrix, TNO Information and Communication Technology, Netherlands
1.2.5
Customer Emotions over IP.
- Marc Miletich, Founder and Managing Director, Sonovista, Austria
Friday, 2 September 2005
09:00-10:00 Keynote Speeches
     
10:00-10:30 Coffee Break
     
  Conference Room I
10:30-12:30
SESSION 2.1: Services to Improve the Quality of Life.
Chair: Kevin D. Fogarty, TCN Journal Editorial Sourcing Manager, United Kingdom

2.1.1
Towards an Information Society for All.
- Guillermo Cisneros, Director of the E.T.S. Ingenieros de Telecomunicación of Universidad Politécnica de Madrid, the Technical School for Telecommunications Engineering of the UPM, Spain
- Federico Alvarez, Telecommunication and Video Applications, Universidad Politécnica de Madrid
2.1.2
Transforming Local Government Services Through an E-government Modernisation Agenda.
- Helen Moulsley, Director, HJM LTD, United Kingdom
2.1.3

Emergency Call (eCall) Services Based on Approved E-112 Regulations and Infrastructures: A solution to improve security and release of road help.
- George K. Lalopoulos, Division for Strategic Planning and Development, OTE's General Technical Directorate, Greece
- Anastasia S. SPILIOPOULOU, Division of Procurement & Services Contracts, OTE Legal Services, Greece
- Dr. Ioannis P. CHOCHLIOUROS, Head of Dept. for Technical Regulations, Division for Standardization & Technical Regulations, General Directorate for OTE Group Technology
2.1.4
Virtual Mobility Enabling Multidimensional Life.
- Nico Baken, KPN & TU Delft, Netherlands
- Edgar van Boven, KPN
- Ramin Hekma, TU Delft
2.1.5 Accomplishing the "Ecosystem" for Convergent Services Offerings
-
Thomas Ross, IBM Austria
- Karen Gilligan , IBM Austria
  Conference Room II
10:30-12:30 SESSION 2.2: Multimedia in a Converged World.
Chair: Helmut Leopold, Telekom Austria, Austria

2.2.1
A Key Point Towards the NGN Evolution: the IP Multimedia Subsystem.
- Emmanuel Dujardin, France Telekom
2.2.2
Meeting Customer Expectations with Converged Services.
- Bernd Wunderlich, Senior Project Manager for Fixed Mobile Convergence projects, Siemens, Germany
2.2.3

The Role of IMS in Triple Play Networks.
- Anne Bodzinga, Network architect in the Technology & Business Development, Lucent, Netherlands
2.2.4
Mobile Terminal Evolution and New Exciting Applications in Mobile Devices in UMTS 3G Networks.
- Ionut Bibac, Quality Account Manager, Nortel Networks France
2.2.5 Convergent Next-Generation Service Management.
- Gerhard Greiner, BearingPoint INFONOVA GmbH, Austria
- Jörg Steinbauer, BearingPoint INFONOVA GmbH, Austria
2.2.6 Focusing on the User: Maximizing Broadband Revenues with Triple Play Services
- Dr. Herbert Mittermayr, Alcatel
12:50-13:30 Lunch
     
  Conference Room I
13:30-15:00
SESSION 2.3: RoIP? Regulation over IP. The New Regulatory Framework.
Chair: Wolfgang Messow, T-Mobile, Germany

2.3.1
Legal Implications on E-content.
- Jürgen Prumetz, Traineeship IT department, quality and security;Inhouse Counsel, commercial law department, Telekom Austria AG
2.3.2
Voice Logging: New Challenges with the Introduction of IP Telephony.
- Frank Kroon, Principal Consultant Infrastructure Services, Capgemini, Netherlands
2.3.3 Border Elements Between Administrative Domains of VoIP-Operators.
- Fritz Schueller, Researcher and research manager, Forschungszentrum Telekommunikation Wien
- Hans Lippitsch, Researcher and project manager at OEFEG
- Thomas Hoeher, Junior researcher, specialised in Voice over IP security, Forschungszentrum Telekommunikation Wien
2.3.4
Combining Personalised Communication Services with Privacy-Friendly Identity Management.
- Jos Dumortier, Director of the Interdisciplinary Centre for Law and Information Technology, Belgium


  Conference Room II
13:30-15:00
SESSION 2.4: How to Fulfil Mobility Demands. WLAN / 3G Competition or Complementarity.
Chair: Hans Otto Ehmke, T-Mobile, Germany

2.4.1
With or Without UMTS License - can network deployment with alternative technologies compete with UMTS in Europe?
- Jarmo Harno, Research Scientist, Nokia Research Center, Finland
2.4.2
The TELCO Operators Technological Challenges for the Wireless Broadband Data Access.
- Alberto Mittoni, Wireline and Wireless Technologies Development  group in Wind, Italy
- Ovidio Michelangeli, Head of  Wireline and Wireless Technologies Development group in Wind, Italy
2.4.3 Wireless Services r-evolution: a practical overview of HSDPA.
- Daniel Torres, Engineer for the Wireless Integration and Acceptance Department, Nortel, Spain
2.4.4
Merging WLAN with GPRS Architecture - The Profitable Solution for Bandwidth Demanding Applications
- Spiros Louvros, BSS engineer, COSMOTE, Greece


15:00-15:30 Coffee Break
     
  Conference Room I
15:30-17:00
SESSION 2.5: The Enabled User. How to Enable Personalisation.
Chair: Mr. George Agapiou, OTE, Head of Mobile and Radio Communications, Greece

2.5.1
IP Enabled Communication - The Future of Voice
- Christian Angerer, Senior Solution Architect for SIP (VoIP) and ENUM, Kapsch CarrierCom AG, Austria
2.5.2
Service Innovation: I-Centric Approach: IdentifyMe.
- Amnon Keiny, Director of Product Marketing, Comverse, Israel
2.5.3 Configuration Management as Condition for Service Innovation.
- Stephan Rupp, Technical consulting and business consulting, Alcatel SEL AG, Germany
- Matthias Duspiva, Consultant for network security solutions, Alcatel SEL AG, Germany
- Wolfgang Klenner, Senior Manager, Network Solution Group, Alcatel SEL AG, Germany
2.5.4
How to Measure Interactivity in Telecommunications.
- Florian Hammer, Telecommunications Research Center Vienna
- Peter Reichl, Senior/key researcher at the Telecommunications Research Centre Vienna
  Conference Room II
15:30-17:00
SESSION 2.6: Future Access Technologies. Broad Need for Broad Band?
Chair: Wim van der Bijl, Capgemini, The Netherlands

2.6.1
Optimizing Broadband Expectation to Meet Customers' Desires.
- Teodora Bara, Data Network Department - Orange S.A., Romania
2.6.2
Broadband Wireless Access. An operator´s opportunity or threat.
- Edwin Ronacher, Department Head of Broadband Solutions, Kapsch CarrierCom AG, Austria
2.6.3 Combining Enterprise VoIP with 2G/3G Mobility.
- Wouter Franx, Network Architecture & Technology Strategy, Lucent, Netherlands
2.6.4
Comparative Study and Techno-Economic Analysis of Residential Broadband Access Technologies: GPON and FWA.
- Christos Kolias, Assistant Professor at Athens I.T. Athens Information Technology
- Ioannis Zacharopoulos, Center in High Speed Networks & Optical Communications department at Athens I.T. Athens Information Technology
- Ioannis Tomkos, Chairman of the European research project COST 291 at Athens I.T. Athens Information Technology
Saturday, 3 September 2005
09:00-10:30 Conclusions
     
10:30-11:00 Coffee Break
     
11:00-13:00 General Assembly
     
13:00-14:00 Lunch
     
14.00-17:00   See Social Events